Job Description

Service Associate IStock Yards Bancorp, Inc. (NASDAQ: SYBT), parent company of Stock Yards Bank & Trust Company, with offices in Louisville, Central, Eastern and Northern Kentucky, as well as the Indianapolis, Indiana and Cincinnati, Ohio metropolitan markets.FLSA Status: Non-ExemptDepartment: RetailHours: Varies by branch location, Saturdays by rotationGeneral Job Summary: To complete face-to-face customer banking transactions, sell and cross-sell bank products and services, and provide exceptional customer service.Organizational Duties and Responsibilities:Supports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures.Supports all functions that maintain compliance with regulatory agencies.Essential Duties and Responsibilities:Exemplify our 212 commitment to serviceProcess deposits, withdrawals, cash checks and balance a cash drawerCash checks following SYB check cashing policySell official checksProcess and balance teller work through image captureConsultative Selling – Engaging customers and prospects to uncover needs and offer solutionsAssist with beginning, end of day and other operational duties as neededParticipate in weekly team meetingsWorking Conditions: Work on teller line, which will require long periods of standingMinimum Job Requirements:Education: High School Diploma or GED EquivalentExperience: Customer contact and cash handling experienceSpecific Skills:Good written and verbal communication skillsProfessional appearance and demeanorAbility to work well with othersGood math skillsPC proficientPhysical requirements:Primarily sedentary work performed in an office environmentAbility to sit for extended periods of time while working at a computerFrequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipmentAbility to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in personVisual acuity sufficient to read computer screens, printed documents, and financial dataOccasional standing, walking, bending, or reachingAbility to lift and carry up to 10–15 pounds occasionally (e.g., files, office supplies)Benefits:401(K) with a company match of up to 6%ESOP employer matchMedical insuranceDental insuranceVision insuranceCancer/Disease insuranceAccident insuranceFlexible Spending AccountsFlexible Savings AccountsHealth Savings AccountsBank paid Life/AD&D insuranceVoluntary Life/AD&D insuranceBank paid Short-Term and Long-Term Disability insuranceEmployee Stock Purchase PlanEmployee Assistance Program

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